|Contact|| Tel-01962 422 942 (For online /offline customers or wholesale only)
Mon – Fri 9.30 – 16.30
|Address||Synergy Jewellery offices
Unit 2 Devonshire Business Park Knights Park Road BasingstokeRG21 6XN
We offer a full refund on goods that are returned to us within 14 days of receipt. The goods must be returned in the condition that they were sent. If you wish to return an item, the cost of postage will be paid by the customer. We cannot accept responsibility for parcels returned to us that are lost in transit, therefore we recommend the royal mail signed for service.
Contact us via the form above or email us at firstname.lastname@example.org before returning any goods.
We will refund postage for goods that are deemed faulty.
We use high-quality 0.2 – 0.3 micron plating that should last depending on how the jewellery is maintained. The amount of contact the item has with the world will impact the plating. Plating on a ring will normally wear off much faster than plating on a pendant or bracelet because a ring constantly rubs against fingers and objects throughout the day if the item is in a lot of contact with water, soaps creams and perfumes this will also impact the plating.