Contact us Via Email: Sales@SynergeyJewellery.co.uk
Office Open Hours:
Mon – Fri 10.00 – 16.00
RETURN ADDRESS
Synergy
88 Porter Road
Brighton Hill
Basingstoke
RG22 4JR
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Synergy jewellery is designed in our workshop in
Winchester, Hampshire, United Kingdom
Returns & Refunds
We offer a full refund on goods that are returned to us within 14 days of receipt. The goods must be returned in the condition that they were sent. If you wish to return an item, the cost of postage will be paid by the customer. We cannot accept responsibility for parcels returned to us that are lost in transit, therefore we recommend the royal mail signed for service.
Email us at info@syngergyjewellery.co.uk before returning any goods.
We will refund postage for goods that are deemed faulty.
Plating information:
We use high-quality 0.2 – 0.3 micron plating that should last depending on how the jewellery is maintained. The amount of contact the item has with the world will impact the plating. Plating on a ring will normally wear off much faster than plating on a pendant or bracelet because a ring constantly rubs against fingers and objects throughout the day if the item is in a lot of contact with water, soaps creams and perfumes this will also impact the plating.